‘Doctolib Siilo is indispensable in our care’

Joke De Court, a home nurse in the mobile team of the Scheldekracht South region, remembers how complicated it used to be to quickly share the right information. ​“We always had to call each other for patient information, medication questions, or wound care. Now, we just send a message or a photo via Siilo. It saves us so much time and reduces stress.”

For Ellen Six, a nurse in the Sleidinge-Belzele team, switching to Siilo was a revelation. ​“During my rounds, I encounter many vulnerable patients, often without caregivers. With Siilo, we can efficiently communicate about their medication or wound care materials, even with pharmacists. This allows us to spend more time on what truly matters: personalized care for the patient.”

Sometimes, fast communication can literally mean the difference between life and death. Anouk Huysmans, an emergency nurse, experienced this firsthand. ​“A patient suddenly felt very unwell, and her vital signs were concerning. The general practitioner was unreachable by phone, but via Siilo, I was able to send him a message immediately. Within five minutes, I received confirmation that the patient needed urgent hospitalization. Without Siilo, this would have taken much longer.”

Marjolein Gommers, a home nurse in the Ninove team, also saw how Siilo became a gamechanger in acute care situations. ​“We had a patient with a stoma who needed specialized care. With Siilo, we were in direct contact with the supplier of the stoma materials. By sending photos, we could monitor wound care without unnecessary home visits. It was more efficient and provided peace of mind for both us and the patient.”

For Liesl Van Gele, a home nurse in the Lochristi team, Siilo’s power is especially evident in palliative care. ​“When multiple caregivers are involved with a patient, good coordination is crucial. With Siilo, we create a group where we can quickly share everything: from medication adjustments to comfort care. This saves time and ensures better, more humane care for our patients.”

But Siilo’s impact goes beyond just nurses. Anouk Huysmans, an emergency nurse in the Scheldekracht North region, notices that more and more general practitioners are adopting the platform. ​“Instead of disturbing them during consultations, I now simply send a message with a question or a photo. They respond when they have time, making collaboration much smoother.”

Siilo: An essential link in healthcare

What all these stories have in common is the power of secure, direct communication. Siilo helps healthcare providers collaborate more efficiently, respond faster to acute situations, and save valuable time. Time they can now spend on what truly matters: providing the best care for their patients.

As Ellen Six, home nurse in the Sleidinge-Belzele team, aptly puts it: ​“Siilo is a tool I use every day, and I wouldn’t want to be without it.”